Solutions · Care and support providers
Affinux for care and support providers
Choose “Care or support provider” when you sign up. No card needed.
- Carer
- Grace Mensah
- Social worker
- Helen Brooks
- GP
- Dr Anil Mehta
Sound familiar?
Notes in five places
Case notes in one system, calls in a spreadsheet, and texts on a support worker’s phone.
The family isn’t on the record
Who the main carer, the social worker or the GP is often lives in one person’s head.
Progress is hard to show
Assessments and outcomes sit on paper, so every report to a commissioner starts from scratch.
Set up for you
Ready for your kind of work from day one
Choose “Care or support provider” when you sign up and Affinux starts like this. Rename or switch off anything later.
Starting roles
- People we support
- Family carers
- Care staff
- External professionals
- Advocates
Relationships ready to record
- Social worker
- GP
- Attorney or deputy
Switched on from the start
- People
- Cases
- Call log
- Mentoring
- Calendar
- Shared inbox
- Mailboxes
- Campaigns
- Forms
- Documents
- Reports
- Tasks
Some features depend on your plan. Compare plans.
How it works
Cases that follow the person
Open a case from a call or a referral form. Assessments, the plan and its goals, and outcomes all sit on one page.
- Assessments with scores
- Plan and goals, ticked off as they are met
- Outcome ladders that show progress over time
- Closure reasons, such as goals met or referred on
- ReferralFrom the website referral form · 2 Sep
- AssessmentAssessment recorded · score 14
- Plan & goals2 of 3 goals done
- OutcomesOutcome ladder · step 2 to step 4
- ClosedWith a reason, such as goals met
Every call and message on the record
The call log, the shared inbox and staff mailboxes all file onto the right person, so nothing lives on one phone.
- Log calls, and open a case from a call
- WhatsApp, SMS, email and web chat in one shared inbox
- Text reminders before visits and appointments
A day with Affinux
A support team’s day, start to finish. Every line is something Affinux does today.
A family carer calls
Grace rings about respite for her mum, Joyce. Sam logs the call and opens a case from it.
The assessment is recorded
Sam completes Joyce’s assessment on the case, and the scores are kept with it.
Her social worker emails
The email lands in the shared inbox, on the social worker’s record, already linked to Joyce.
The plan is agreed
Three goals go on Joyce’s plan, ready to tick off as they are met.
A concern is recorded
A safeguarding concern goes on the case. It can be closed when resolved, but never deleted.
Tomorrow is ready
Tomorrow’s home visits are in the calendar, and each person gets a text reminder.
Questions
Can we record safeguarding concerns?
Yes. Record concerns on a person, a case, a mentoring pair or a programme. They can be closed when resolved, but never deleted.
Can we keep some records private?
Yes. Restrict a record so that only the people it names can see it, and use branches and teams to decide who sees what.
Can families and professionals sit on the same record?
Yes. Link carers, social workers, GPs and advocates to the person they support, so everyone involved is one click away.
See Affinux set up with your organisation’s own words
A 30-minute demo, shown with your type of organisation. Or start a free trial and explore with sample data.