On this website
This website does not use cookies for advertising, or to follow you across other websites. Visitor statistics are counted without cookies, and they do not identify you.
The chat window
If you open the chat, it keeps a reference to your conversation in your browser’s storage, so the conversation carries on as you move between pages. Nothing is stored until you open it, and you can clear it with “Forget this chat on this device”.
The forms on this website
The demo and question forms send your details to our team in Affinux. They do not set cookies, and spam is caught with checks that do not need them.
In the Affinux app
The app at app.affinux.com uses only the cookies it needs to keep you signed in, keep your account secure and remember how you set out the screen. None of them are used for advertising or tracking. Here is what each one is for, and how long it lasts:
- Keeping you signed in, including to more than one account. Lasts up to 7 days, renewed as you use the app:
__Secure-better-auth.session_token,__Secure-better-auth.session_dataand__Secure-better-auth.session_token_multi-… - Two-step sign-in, passkeys, and signing in with Google or Microsoft. Lasts 5 to 10 minutes:
__Secure-better-auth.two_factor,__Secure-better-auth.better-auth-passkeyand__Secure-better-auth.state - Keeping your session safe while Affinux support signs in to help you. Lasts until support signs out:
__Secure-better-auth.admin_session - Accepting an invitation to join an organisation. Lasts 24 hours:
affinux_pending_invite - Letting staff preview the portal. Lasts 15 minutes:
affinux_portal_preview - Carrying on a saved form from a link sent by email. Lasts 12 hours:
form_resume - Remembering how you set out the sidebar.
sidebar_statelasts 7 days, andsidebar_widthlasts 1 year.
Managing cookies
You can remove or block cookies in your browser’s settings. If you block the cookies the app needs, you will not be able to sign in.